Call centre services

PKL Recruitment are industry leaders in Contact Centre Recruitment. We work with many of Australia’s largest and reputable contact centres in both Sydney and Melbourne. PKL Recruitment provides a full continuum of flexible, customised solutions including onsite volume contact centre recruitment to smaller contingent recruitment.  In partnership with our clients, we focus on customer engagement and satisfaction, increased productivity and retention rates.

Our clients provide fun, bustling, happy team working environments with lots of perks at work on top of your salary. At PKL Recruitment, we always have a range of exciting permanent and temporary positions available from telesales jobs to customer service jobs, processing jobs and team leader jobs.

Our detailed recruitment process for volume and smaller intakes involves virtual interviews, thorough screening, skills assessments, group interviews / assessment centres, reference checks and background checks where required. 


We recruit roles in:

  • Appointment Setting
  • Business Development Manager
  • Call Centre Manager
  • Call Centre Trainer
  • Campaign Manager
  • Collections
  • Customer Experience Manager
  • Inbound Sales Consultants
  • Operations Manager
  • Outbound Customer Service
  • Outbound Sales Consultants
  • Quality Assurance
  • Technical Support/Help Desk Consultant 
  • Team Leader
  • Workforce Planner/Manager

Search our current jobs or contact us today.


Saskia Thurlow

Onsite Recruitment Manager - RPO
(02) 9232 4980
LinkedIn profile